All Alabama Power Company Support Data in one mobile app
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With Dial Customer Service App, you will have all the information below on your mobile device at any time. You will be able to dial the customer service of Alabama Power Company directly from the app and get instructions on how to contact a live customer service representative while on the phone. You can also favorite the companies you use frequently to access them right away.
| Android App | Alabama Power |
| Android App URL | https://play.google.com/store/apps/details?id=com.APC.OCCMobile&hl=en&gl=US |
| Area served | US |
| Company Name | Alabama Power Company |
| Customer Service Description | Alabama Power Customer Support Phones |
| Customer Service Phone Number | 1-800-245-2244 |
| Customer Service Working Hours | from 7am to 9pm CT Monday-Friday, Saturday-Sunday closed |
| Facebook URL | https://www.facebook.com/AlabamaPower |
| Facebook handle | AlabamaPower |
| Foundation Year | 1906 |
| Foundation city | Birmingham |
| Foundation country | US |
| Foundation state | Alabama |
| Glassdoor Career URL | https://www.glassdoor.co.uk/Overview/Working-at-Alabama-Power-EI_IE15983.11,24.htm |
| IOS App | Alabama Power 4+ |
| IOS App URL | https://apps.apple.com/us/app/alabama-power/id912488790 |
| Jobs Openings URL | https://www.alabamapower.com/company/careers.html |
| Joined to twitter | September 2008 |
| Key Executives | Mark Crosswhite (Chief Executive Officer and President), Phil Raymond (Chief Financial Officer) |
| Linkedin URL | https://www.linkedin.com/company/alabama-power |
| Number of employees | 6,200 |
| Parent organization | Southern Company |
| Phone Menu | <ul> <li>Press 1 or say “Power problem”: If you are calling about a power outage, dangerous condition or for any other power problem</li> <li>Press 2 or say “Billing or Payment”: For billing or payment matters</li> <li>Press 3 or say “Moving or transfer”: To start, stop, move or transfer service</li> <li>Press 4 or say “Other”: For all other matters, including Appliance Sales and Service</li> <li>Press 7 or say “Repeat”: To repeat these options</li> </ul> <p>If you say “Other” or press 4 in the above menu you will get the following sub-menu:</p> <ul> <li>Press 1 or say “Appliances”: For appliance sales or repairs</li> <li>Press 2 or say “Energy Programs”: For energy efficiency and savings programs or products</li> <li>Press 3 or say “Website”: For website assistance</li> <li>Press 4 or say “Lighting”: For outdoor lighting</li> <li>Press 5 or say “Employee”: To reach a specific employee by name</li> <li>Press 6 or say “Other”: For anything else</li> <li>Press 7 or say “Repeat”: To repeat these options</li> </ul> |
| Phone Number | 1-800-245-2244 |
| Twitter URL | https://twitter.com/alabamapower |
| Twitter handle | alabamapower |
| Type | Subsidiary company |
| Vision & mission | "We offer competitive prices, reliable electricity supply, and stellar service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama" |
| Youtube URL | https://www.youtube.com/user/alabamapower |
| Post ID | 954 |
| Address | Birmingham, Alabama, US |
| CEO | Mark A. Crosswhite |
| Competitors | Duke Energy Corporation, Entergy Corporation, Spire Alabama Inc. |
| Founders | William Patrick Lay, Thomas W. Martin, James Mitchell |
| Headquarters | Birmingham, Alabama, USA, Alabama Power Headquarters Complex |
| Industry | Utilities |
| Logo | Yes |
| Motto | "Always On" |
| Sector | Energy |
| Website | https://www.alabamapower.com/ |