Dial Customer Service App

Alabama Power Company Customer Service

All Alabama Power Company Support Data in one mobile app

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With Dial Customer Service App, you will have all the information below on your mobile device at any time. You will be able to dial the customer service of Alabama Power Company directly from the app and get instructions on how to contact a live customer service representative while on the phone. You can also favorite the companies you use frequently to access them right away.

Android App Alabama Power
Android App URL https://play.google.com/store/apps/details?id=com.APC.OCCMobile&hl=en&gl=US
Area served US
Company Name Alabama Power Company
Customer Service Description Alabama Power Customer Support Phones
Customer Service Phone Number 1-800-245-2244
Customer Service Working Hours from 7am to 9pm CT Monday-Friday, Saturday-Sunday closed
Facebook URL https://www.facebook.com/AlabamaPower
Facebook handle AlabamaPower
Foundation Year 1906
Foundation city Birmingham
Foundation country US
Foundation state Alabama
Glassdoor Career URL https://www.glassdoor.co.uk/Overview/Working-at-Alabama-Power-EI_IE15983.11,24.htm
IOS App Alabama Power 4+
IOS App URL https://apps.apple.com/us/app/alabama-power/id912488790
Jobs Openings URL https://www.alabamapower.com/company/careers.html
Joined to twitter September 2008
Key Executives Mark Crosswhite (Chief Executive Officer and President), Phil Raymond (Chief Financial Officer)
Linkedin URL https://www.linkedin.com/company/alabama-power
Number of employees 6,200
Parent organization Southern Company
Phone Menu
  • Press 1 or say “Power problem”: If you are calling about a power outage, dangerous condition or for any other power problem
  • Press 2 or say “Billing or Payment”: For billing or payment matters
  • Press 3 or say “Moving or transfer”: To start, stop, move or transfer service
  • Press 4 or say “Other”: For all other matters, including Appliance Sales and Service
  • Press 7 or say “Repeat”: To repeat these options

If you say “Other” or press 4 in the above menu you will get the following sub-menu:

  • Press 1 or say “Appliances”: For appliance sales or repairs
  • Press 2 or say “Energy Programs”: For energy efficiency and savings programs or products
  • Press 3 or say “Website”: For website assistance
  • Press 4 or say “Lighting”: For outdoor lighting
  • Press 5 or say “Employee”: To reach a specific employee by name
  • Press 6 or say “Other”: For anything else
  • Press 7 or say “Repeat”: To repeat these options
Phone Number 1-800-245-2244
Twitter URL https://twitter.com/alabamapower
Twitter handle alabamapower
Type Subsidiary company
Vision & mission "We offer competitive prices, reliable electricity supply, and stellar service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama"
Youtube URL https://www.youtube.com/user/alabamapower
Post ID 954
Address Birmingham, Alabama, US
CEO Mark A. Crosswhite
Competitors Duke Energy Corporation, Entergy Corporation, Spire Alabama Inc.
Founders William Patrick Lay, Thomas W. Martin, James Mitchell
Headquarters Birmingham, Alabama, USA, Alabama Power Headquarters Complex
Industry Utilities
Logo Yes
Motto "Always On"
Sector Energy
Website https://www.alabamapower.com/