Cathay Pacific Customer Service

All Cathay Pacific Support Data in one mobile app

Get Dial Customer Service app – Your One-Stop Solution for Effortless Customer Support.

With Dial Customer Service App, you will have all the information below on your mobile device at any time. You will be able to dial the customer service of Cathay Pacific directly from the app and get instructions on how to contact a live customer service representative while on the phone. You can also favorite the companies you use frequently to access them right away.

Android App Cathay Pacific
Android App URL https://play.google.com/store/apps/details?id=com.xs2theworld.cxmobile&hl=en&gl=US
Area served Worldwide
Company Name Cathay Pacific
Customer Service Description Cathay Pacific Customer Service Phones
Customer Service Phone Number 1-800-233-2742
Customer Service Working Hours from 6am to 5.30pm PST Monday-Friday, from 6am to 4pm PST Saturday, Sunday closed
Facebook URL https://www.facebook.com/cathaypacificUS
Facebook handle cathaypacificUS
Foundation Year 1946
Foundation city Hong Kong
Foundation country Hong Kong
Foundation date 24 September
Glassdoor Career URL https://www.glassdoor.com/Overview/Working-at-Cathay-Pacific-EI_IE7531.11,25.htm
IOS App Cathay Pacific 4+
IOS App URL https://apps.apple.com/us/app/cathay-pacific/id305038764
Instagram URL https://www.instagram.com/cathaypacific/
Jobs Openings URL https://careers.cathaypacific.com/
Joined to twitter May 2009
Key Executives Patrick Healy (chairman), Augustus Tang (CEO)
Linkedin URL https://hk.linkedin.com/company/cathay-pacific-airways
Number of employees 34,200
Parent organization Swire
Phone Menu
  • Press 1: To purchase a ticket or make a new booking
  • Press 2: To make changes your ticket
  • Press 3: For all other inquiries
  • Press 9: To repeat this menu

Voice Sub-Menu:

  • Press 1: To special requests
  • Press 2: For other inquiries
  • Press 9: To repeat this menu
  • Press star: To return to the main menu
Phone Number 1-800-233-2742
Target Group Corporates / Upper Middle Class / Middle Class
Traded as SEHK: 293
Twitter URL https://twitter.com/cathaypacificUS
Twitter handle cathaypacificUS
Type Public company
Vision & mission “Our vision is to be the world's best airline. Being the best means that we always strive to excel in everything we do. Our dynamic team provides the highest quality service so that our customers are happy they chose Cathay Pacific”
Youtube URL https://www.youtube.com/user/cathaypacific
Post ID 756
Address Hong Kong, Hong Kong
CEO Augustus Tang Kin Wing
Competitors Shanghai Juneyao, Korean Air Lines, Republic Airways, Singapore Airlines, SkyWest, International Airlines Group, Air China and Emirates
Headquarters Cathay City, Hong Kong International Airport, Chek Lap Kok, Hong Kong
Hours Cathay Pacific Opening Hours Monday 6am to 5.30pm PST Tuesday 6am to 5.30pm PST Wednesday 6am to 5.30pm PST Thursday 6am to 5.30pm PST Friday 6am to 5.30pm PST Saturday 6am to 4pm PST Sunday closed
Industry Airlines
Logo Yes
Motto "Move beyond"
Positioning Premium
Sector Airlines
USP Premium Airline, Upper Middle Class, Middle Class
Website https://www.cathaypacific.com/