Emirates Customer Service

All Emirates Support Data in one mobile app

Get Dial Customer Service app – Your One-Stop Solution for Effortless Customer Support.

With Dial Customer Service App, you will have all the information below on your mobile device at any time. You will be able to dial the customer service of Emirates directly from the app and get instructions on how to contact a live customer service representative while on the phone. You can also favorite the companies you use frequently to access them right away.

Android App Emirates
Android App URL https://play.google.com/store/apps/details?id=com.emirates.ek.android&hl=en&gl=US
Area served Worldwide
Company Name Emirates
Customer Service Description Emirates Customer Service Phones
Customer Service Phone Number 1-800-777-3999
Customer Service Working Hours available 24 hours a day seven days a week
Facebook URL https://www.facebook.com/Emirates
Facebook handle Emirates
Foundation Year 1985
Foundation city Dubai
Foundation country United Arab Emirates
Foundation date 25 March
Glassdoor Career URL https://www.glassdoor.com/Overview/Working-at-The-Emirates-Group-EI_IE23433.11,29.htm
IOS App Emirates
IOS App URL https://apps.apple.com/gb/app/the-emirates-app/id935307149
Instagram URL https://www.instagram.com/emirates/
Jobs Openings URL https://www.emiratesgroupcareers.com/
Joined to twitter September 2012
Key Executives Ahmed bin Saeed Al Maktoum​ (founder & CEO), Tim Clark (President)
Linkedin URL https://www.linkedin.com/company/emirates
Number of employees 59,519
Parent organization The Emirates Group
Phone Menu
  • Press 1: If you already a Skywards member
  • Press 2: If you are a travel agent
  • Press star: For anything else

Voice Sub-Menu:

  • Press 1: If you are traveling in a First class or Business class
  • Press 2: To change or cancel an existing booking
  • Press 3: To make or request a new booking
  • Press 4: For FlightAware or departure information
  • Press 5: For anything else
Phone Number 1-800-777-3999
Target Group Corporates and Upper Class
Twitter URL https://twitter.com/emirates
Twitter handle emirates
Type Subsidiary company
Vision & mission "Our Vision Maintain international recognition as one of the leading aviation and security services business in the world, and set a benchmark within the industry. Our Mission Commit to safeguarding all customers, staff and assets against acts of unlawful interference through continuous reviews, training and education. Implement internationally established industry standards and practices, to ensure a safe and secure environment while facilitating business growth"
Youtube URL https://www.youtube.com/user/EMIRATES/
Post ID 754
Address Garhoud, Dubai, United Arab Emirates
CEO Ahmed bin Saeed Al Maktoum
Competitors Singapore Airlines, SkyWest, International Airlines Group, Air China and Cathay Pacific Airways
Founders Maurice Flanagan
Headquarters Garhoud, Dubai, United Arab Emirates
Industry Airlines
Logo Yes
Positioning Emirates airlines is a premium way of travelling across the globe
Sector Airlines
Slogan "Fly Emirates, Fly Better"
USP Emirates is a premium airline serving global destinations
Website https://www.emirates.com/