Florida Power & Light Company Customer Service

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Area served Florida, US
Company Name Florida Power & Light Company
Customer Service Description FPL Customer Support Phones
Customer Service Phone Number 1-800-226-3545 or 1-888-988-8249
Customer Service Working Hours from 7.30am to 7.30pm EST Monday-Friday, 7.30am to 5pm EST Saturday-Sunday
Facebook URL https://www.facebook.com/fplconnect/
Facebook handle fplconnect
Foundation Year 1925
Foundation city Juno Beach
Foundation country US
Foundation state Florida
Glassdoor Career URL https://www.glassdoor.co.uk/Overview/Working-at-Florida-Power-and-Light-EI_IE16478.11,34.htm
IOS App FPL 4+
IOS App URL https://apps.apple.com/us/app/fpl/id1237328534?mt=8?id=com.nee.fpl
Instagram URL https://www.instagram.com/insidefpl/
Jobs Openings URL https://jobs.nexteraenergy.com/
Joined to twitter April 2009
Key Executives Eric Silagy (CEO)
Linkedin URL https://www.linkedin.com/company/fpl
Number of employees 8,700
Parent organization NextEra Energy
Phone Menu
  • Press 1 or say or enter your FPL account number or your social security number, or say “I don't have it”
  • Press 2 or say “Hold on”: If you need a moment to find it
  • Press 3 or say “New account”: To open a new account say
  • Press 4 or say “Report a problem”: To report an emergency like a downed wire or outage

Second part of the menu (if you say “Report a problem” or press 4):

  • Press 1: To report an outage
  • Press 2: To get outage update
  • Press 3: To report a downed wire
  • Press 4: For street light out
  • Press 5: For dim or flickering lights
  • Press 6: For disconnected for non-payment
  • Press 7: For something else
Phone Number 1-800-226-3545 or 1-888-988-8249
Twitter URL https://twitter.com/insidefpl
Twitter handle insidefpl
Type Subsidiary company
Youtube URL https://www.youtube.com/user/fpl
Post ID 984
Address Juno Beach, Florida, US
CEO Eric Silagy
Competitors PSE, Iberdrola, Duke Energy
Headquarters Juno Beach, Florida, US
Industry Utilities
Logo Yes
Sector Energy
Website https://www.fpl.com/