Macy's Customer Service

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Android App Macy's
Android App URL https://play.google.com/store/apps/details?id=com.macys.android&hl=en_US
Area served US
Company Name Macy's
Customer Service Description Macy's Phone Customer Service
Customer Service Phone Number 1-800-289-6229
Customer Service Working Hours available 24 hours a day seven days a week
Facebook URL https://www.facebook.com/Macys/
Facebook handle Macys
Foundation Year 1858
Foundation city New York City
Foundation country US
Foundation date October 28
Foundation state NY
Glassdoor Career URL https://www.glassdoor.co.uk/Overview/Working-at-Macy-s-EI_IE1079.11,17.htm
IOS App Macy's
IOS App URL https://apps.apple.com/us/app/id341036067
Instagram URL https://www.instagram.com/macys/
Jobs Openings URL https://www.macysjobs.com
Joined to twitter June 2009
Key Executives Jeff Gennette (Chairman/CEO)
Linkedin URL https://www.linkedin.com/company/macy/
Number of employees 130,000
Parent organization Macy's, Inc.
Phone Menu
  • Press 1: Or say “Macy's credit card” for Credit Card
  • Press 2: Or say “Help with an order” for Orders
  • Press 3: Or say “Rewards program” for Rewards program
  • Press 4: Or say “Store Information” for Store Information
  • Press 5: Or say “Gift cards” for Gift cards
  • Press 6: Or say “it's something else” for Other questions
Phone Number 1-800-289-6229
Target Group Middle and upper middle class individuals
Twitter URL https://twitter.com/macys
Twitter handle macys
Type Subsidiary
Vision & mission "Macy's is America's Store For Life. We deliver quality fashion at affordable prices. We know the power of celebration. We will create memorable experiences for our customers. Our community is built on lifelong relationships"
Youtube URL https://www.youtube.com/user/macys
Post ID 1578
Address New York City, NY, US
CEO Jeffrey Gennette
Competitors Amazon, Nordstrom, Sephora, Target, Kohl's, Wayfair, Dillards, JCPenny
Founders Rowland Hussey Macy
Headquarters New York City, NY, US
Industry Retail
Logo Yes
Positioning Macys is positioned as a retail chain of mid range department stores
Sector Retail
Slogan "Way to shop!"
USP Macys is a mid-range chain of department stores
Website https://www.macys.com/