SafeLink Wireless Customer Service

All SafeLink Wireless Support Data in one mobile app

Get Dial Customer Service app – Your One-Stop Solution for Effortless Customer Support.

With Dial Customer Service App, you will have all the information below on your mobile device at any time. You will be able to dial the customer service of SafeLink Wireless directly from the app and get instructions on how to contact a live customer service representative while on the phone. You can also favorite the companies you use frequently to access them right away.

Android App My SafeLink
Android App URL https://play.google.com/store/apps/details?id=com.safelinkwireless.app&hl=en&gl=US
Area served US
Company Name SafeLink Wireless
Customer Service Description SafeLink Wireless Customer Support Phone
Customer Service Phone Number 1-800-378-1684
Customer Service Working Hours Monday to Saturday 8am-10pm EST and Sunday 8am-7pm EST
Facebook URL https://www.facebook.com/Safelink-Wireless-1828909534100671/
Facebook handle Safelink-Wireless-1828909534100671
Foundation city Milwaukie
Foundation country US
Foundation state Oregon
Glassdoor Career URL https://www.glassdoor.co.uk/Overview/Working-at-Safelink-Wireless-EI_IE2062346.11,28.htm
IOS App My SafeLink
IOS App URL https://apps.apple.com/us/app/my-safelink/id1499696416
Linkedin URL https://www.linkedin.com/company/safelink-internet/
Number of employees 400
Parent organization TracFone Wireless
Phone Menu

If you live in California

  • Press 1: To apply for LifeLine services, check the status of your application, or for information
  • Press 2: To buy more data or for international services
  • Press 3: To change your phone number
  • Press 4: For questions or any other services including technical support

If you press 4 you will get to the following menu.

  • Press 1: For issues with your phone internet or multimedia services
  • Press 2: For any other services or technical support

Press 2 to speak to a live person from SafeLink Wireless customer service.

If you live in a state other than California

  • Press 1: To apply for LifeLine services, verify continued eligibility or check the status of your application
  • Press 2: To add or buy airtime
  • Press 3: If you have not received your minutes
  • Press 4: To transfer your phone number and benefits
  • Press 5: To change your phone number
  • Press 6: For questions or any other services including technical support

Press 6 to proceed to technical support.

  • Press 1: For instructions on how to find your phone number
  • Press 2: To change your current plan
  • Press 3: For voice mail instruction
  • Press 4: For information about the live line services
  • Press 5: For any other services and questions including technical support

Press 5 to proceed to technical support.

  • Press 1: For voice mail instruction
  • Press 2: For questions or any other services including technical support

Press 2: to speak to a live person from SafeLink customer service.

Phone Number 1-800-378-1684
Type Subsidiaries company
Post ID 1465
Address Milwaukie, Oregon, US
CEO George Weischadle
Headquarters Milwaukie, Oregon, US
Industry Internet Services
Logo Yes
Sector Phone
Website https://www.safelinkwireless.com/